Once I had read that the recent studies show that many people in any community find saying "I opologize" difficult. I have a couple of words to say about this issue as well.
Every person has a personal history. So the answer to the question of why people find apologizing difficult is kept in people's personal history. Each of us knows that psychologists are interested in personal histories and what people have experienced from their birth to the present.
For some people, actions are more importan than words. In other words, they think that actions speak louder than words. You can say "I apologize" easily, and then you may go on with what you have done before without paying attention.
In conclusion, you can find saying "I apologize" so difficult or not, but in my opinion, how you are acting towards people means too much more than what you are saying.
Bye ;)
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